Download our free template for Change Management KPIs here. We’ve used examples such as budget, timelines, quality, customer satisfaction, and employee satisfaction - but these can be swapped out as required.
A clear vision is critical in any change management campaign. To understand what success looks like, however, you need Key Performance Indicators (KPIs). The KPIs required will vary with each change and each organization, but by setting measurable targets, your team can embrace changes.