Based in Roanoke, 5Points Creative is a full-service advertising agency. They share how switching from Advantage to Workamajig transformed their workflow, improved collaboration, and made project management seamless and efficient.
QUICK HIGHLIGHTS
CHALLENGES:
- Using a mixture of different systems all cobbled together
- Dated interface with workflow interruptions
- Pain points in project management structure
- Inefficient processes across departments
SOLUTION:
- Transitioning to Workamajig's all-in-one platform
- Utilizing customizable workflows and invoice templates
- Leveraging real-time data for budgeting and estimates
- Streamlining communication across departments and with clients
RESULTS:
- Seamless transition to Workamajig’s modern, up-to-date platform
- All projects moving along smoothly with relieved pain points
- Team working much more efficiently
- Better client support and communication
CHALLENGES:
A patchwork of outdated systems creating workflow interruptions and inefficiencies.
Before Workamajig, 5Points Creative was struggling with a fragmented approach to project management. As they describe it, "Without working with Workamajig, we would be using a mixture of different systems all cobbled together."
For about 18 months, they used a competitor called Advantage, but found that "the interface was a little dated and there were some little pain points that interrupted our workflow." These interruptions were holding the agency back from operating at peak efficiency, and they knew they needed a better solution to improve the structure of their project management.
SOLUTION:
Implementing a modern, comprehensive platform that brings everything together seamlessly.
After evaluating their options, 5Points Creative determined that "Workamajig was the best product out there on the market right now to serve an agency of our size." They made the transition several months ago, and as they report, "It's been a seamless transition."
The platform provided immediate improvements: "The platform is much more modern and up-to-date than what we were utilizing previously. It has all the features we need and they're easy to find."
Key features that transformed their workflow include customizable workflows and invoice templates, improved communication across multiple departments and with clients, and automatic updates that provide real-time data for budgeting, estimates, and project management. The user-friendly setup also made onboarding simple: "If we're bringing in new staff members, training them up on the system is seamless."
The support experience exceeded expectations as well. As they noted, "Their help documents are incredible. I could easily search what I needed and I'd get the answer without having to contact support, but if I did, they were very responsive and very helpful."
RESULTS:
Dramatically improved efficiency
With Workamajig in place, 5Points Creative has transformed how they operate. The platform "helps keep all our projects moving along and relieve some pain points that we have internally." All teams can now use the same software with automatic updates, enabling better collaboration and real-time visibility into project status.
The impact has been so significant that they reflect, "The only thing I wish is that we had made the change sooner."
Thanks to Workamajig, the agency now has "a great product that allows my team to work much more efficiently and get things done to support our clients." 5Points Creative enthusiastically recommends the platform to other agencies, stating, "You can't go wrong by going with Workamajig."
"You can't go wrong by going with Workamajig."
TRANSCRIPT
Without Workamajig, we would be using a mixture of different systems, all cobbled together.
The only thing I wish is that we had made the change sooner. We're a full-service advertising agency. We work with clients here in Roanoke and also outside of the state.
One of their competitors is called Advantage and we worked with them for about 18 months.
The interface was a little dated and there were some little pain points that interrupted our workflow. So we were really trying to improve the structure of our project management.
Workamajig, we felt, was the best product out there on the market right now to serve an agency of our size. So we transitioned to Workamajig a number of months ago.
It's been a seamless transition. It helps keep all our projects moving along and relieves some pain points that we have internally. The platform is much more modern and up-to-date than what we were utilizing previously. It has all the features we need and they're easy to find. The search function works very well. We can customize workflows. We can customize invoice templates. We can communicate across multiple departments here in the agency. Even communicate with clients better through the system.
All our different teams can use the same software and it updates automatically and we can get real-time data that helps us with budgeting, estimates and project management.
It's a platform set up to be user-friendly. So, if we're bringing in new staff members, training them up on the system is seamless. Their help documents are incredible. I could easily search what I needed, and I'd get the answer without having to contact support, but if I did, they were very responsive and very helpful.
So, I would highly recommend Workamajig to any agency owners, directors of marketing. It's been a great partnership for us, and you can't go wrong by going with Workamajig.
I just want to say thank you to the Workmajig team for taking great care of us and helping us through this process and having such a great product that allows my team to work much more efficiently and get things done to support our clients.