Mariner Marketing Achieves Seamless Collaboration and Clarity with Workamajig

Susan Gunther
Mariner Marketing
July 18, 2023
Agency Client Stories , Video Reviews

 

quick HIGHLIGHTS

Susan Gunther is a Partner and EVP of Operations at Mariner Marketing in Baltimore, Maryland.

My primary responsibilities are overseeing the finance and accounting team as well as the project management teams.

The challenges Susan faces on a daily basis include:

Ensuring the billing workflow is smooth and seamless
Resourcing properly to that no employee is overloaded
Maximizing project profitability and delivering on time and under budget

Solving these problems, Susan says
“Workamajig has been amazing, it’s really created the most integrated solution that we had hoped for. It’s allowed us to be completely electronic which has been a godsend during the pandemic, we were able to work everything perfectly from home for a few months, and even in a hybrid environment, it continues to keep up with us as we grow and continue to ensure that our business runs as smoothly as possible.”

Does Workamajig improve communication and collaboration?

Susan’s answer:
“An agency is built on collaboration, it’s all about teams and making sure we’re working seamlessly together. Workamajig delivers on that every single day, it’s literally built to allow us to collaborate as seamlessly as possible. It’s allowed us to stay connected whether in person or working from home and it allows us to ensure we’re always communicating with each other in the most effective ways. Workamajig has replaced several previous systems.” 

Mariner Marketing’s favorite thing about Workamajig? 

“It’s the clarity, in business, information, knowledge, and ultimately the power to make decisions. For me, Workamajig is clarity.”

Transcript

My name is Susan Gunther, I'm a partner in EVP of operations at Mariner Marketing,  based right outside of Baltimore Maryland. We're about a 45-person agency, we do branding and Activation. My primary responsibilities are overseeing the Finance and Accounting teams as well as the project management production teams.
 
My challenging tasks are really on the Finance and Accounting side of things. Making sure that the billing workflow is smooth and seamless. On the production and project management side make sure that we're resourcing appropriately or overloading anybody. We're making sure to think about how to have projects be as profitable as possible. They were also obviously always delivering on time and on budget.
 
Workamajig has been amazing. When we changed to Workamajig in February of 2019 it really created the most integrated solution that we had hoped for. It's allowed us to be completely electronic which has been a godsend during the pandemic. We obviously were able to continue everything perfectly working from home for a few months. Now even in a hybrid environment, it continues to keep up with us as we grow and continue to make sure that our business runs as smoothly as possible.
 
An agency is built on the idea of collaboration, it's all about teams and making sure that we work seamlessly together. Workmajig delivers on that every single day it's literally built to allow us to collaborate as seamlessly as we want to. It's allowed us to stay connected again, whether we're in person or working from home. It allows us to make sure that we're always communicating with each other in the most effective ways. It allowed us to replace several previous systems and it allowed us to really think about how to view all the information in a holistic way.
 
I would say our one big thing is that it's brought us Clarity. When it comes to business information, knowledge, and ultimately the power to make decisions for me Workamajig clarity.

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