The Agency Upgrade is a monthly newsletter
focused on upgrading the '4 Ps' of agency life
PROCESS
PEOPLE
PROJECTS
PROFITS
June ’26

Monthly Roundup
By Esther Cohen, Director of Marketing
Dear Workamajig Community,
Across the agency world, teams are being asked to do more with stronger processes, smarter use of technology, and greater visibility into their operations. Recent moves by Publicis, Omnicom, LinkedIn, and S4 Capital all point to the same reality: AI is becoming more practical, automation is becoming more expected, and the agencies gaining ground are the ones reducing manual work and keeping projects, billing, and communication moving in the same direction.
This month, we're sharing new AI and automation beta features, billing improvements, upcoming User Groups, a new customer case study, on-demand training, and industry resources designed to help your team work more efficiently.
Thank you for being part of the Workamajig community. Your feedback and participation continue to make Workamajig stronger for every agency that relies on it.
Wishing you continued success,
Esther C.

Less Manual Work, Better Visibility: Here's What's New
This month's updates are built around a challenge most agencies share: keeping work connected, communication clear, and billing moving without adding more manual steps.
AI/MCP Beta: Connect Your AI Tools to Workamajig
If your team is already using AI assistants like Claude, this beta lets you connect them directly to your Workamajig data and workflows so your AI tools can work with information already in Workamajig without your team having to pull it out manually first.
Interested in testing it?
We're looking for agencies willing to explore real use cases and share detailed feedback. Contact your Account Manager or reach us at support@workamajig.com before getting started.
Want to see it in action? Watch our recent AI webinar covering setup, the 48 built-in tools, and a preview of Workmate.
Automations Beta: Reduce Follow-Up, Keep Projects Moving
Create workflow-based actions that handle repetitive steps, so your team doesn't have to.
Examples include:
• Automatically notifying users when tasks are completed
• Updating project statuses
• Triggering process-driven actions based on workflow activity
The result is less manual follow-up and more time spent moving projects forward.
Want in on the beta?
Contact your Account Manager or support@workamajig.com to learn more.
Invoice Prefixing: Tell Your Invoices Apart at a Glance
Assign unique prefixes to Advance Bill and Revenue Invoices to make them easy to identify without opening them. For example: INV for Advance Bills and REV for Revenue Invoices.
Templated Conversations: Consistent Project Updates, Set Up Once
Create reusable project conversation templates that automatically include key details like meetings, deliverables, overdue assignments, and project updates, keeping everyone informed with less effort.
Don’t forget to send us your feedback. Your input helps shape what comes next.

Workamajig Bootcamps Are Back
Due to popular demand, Workamajig Bootcamps are returning this fall in Phoenix, Arizona. Whether you're looking to strengthen your team's project management fundamentals or take your agency's processes to the next level, these hands-on sessions are designed to provide practical, real-world guidance you can put to work immediately.
Join us at the Arizona Grand Resort & Spa for two days of learning, collaboration, and networking with fellow Workamajig users.
Project Management Bootcamp: September 14-15, 2026
Focuses on foundational workflows, day-to-day project lifecycles, and setting up your teams for consistent execution.
Advanced Project Management Bootcamp: November 9-10, 2026
Explores advanced platform configurations, resource forecasting, and reporting strategies for agencies ready to go deeper.

Learn Directly From Agencies Like Yours:
Our User Groups continue to grow as an active part of the Workamajig community! Whether you're looking for answers, fresh ideas, or simply want to hear how other agencies are using Workamajig, User Groups are a great way to connect with your peers.
🌟NEW🌟 We're excited to announce a new Media User Group for agencies looking to connect around media workflows, best practices, planning, buying, reporting, and other media-related topics. Ask questions, share ideas, and learn from fellow Workamajig users managing media every day.
We also have several upcoming sessions you can join:
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Media User Group | Wednesday, July 15 | 12:30 PM
This group is driven by you. Check out David's post in the chat space for a chance to share what you'd like to learn from others. -
Billing |TBA| We're getting another session for our Billing User Group on the calendar and would love your input. What's been challenging lately? What billing topics would you like to discuss? Are there questions you'd love to ask other users or processes you're curious about how other agencies handle? Drop your thoughts in the chat, and we'll do our best to shape the conversation around what you'd like to learn from each other.
Looking to join a User Group? Browse our current WUGs and comment JOIN NOW on any group you'd like to be added to.
If you're new to WUGs, you'll be prompted to create a simple login before accessing the groups and registering for sessions.

Join our Upcoming Workamajig Webinars
We've got two webinars coming up in July, and whether you're managing customer relationships or just want to stay up to date with the latest in Workamajig, there's something here for you:
In the first webinar, David will walk through how to track both new business leads and current client pitches using Workamajig's CRM. If you want to get smarter about managing your sales pipeline and customer relationships, this one's for you.
The second webinar is your chance to catch up on everything new in Workamajig. Heather and David will cover features recently added to the system, as well as what's currently available in Labs.
Register below!
🎙️ July 7- CRM: Tracking New and Old Customers in Workamajig
🎙️ July 21- Feature Round-Up: A Beginner's Guide to Using Views & Reports

Customer Spotlight
How Leverage Uses Workamajig to Run a Tighter Agency
See how Leverage uses Workamajig to improve visibility, streamline operations, and support better decision-making across their agency.
Watch the video case study to hear firsthand how their team approaches agency operations and where Workamajig fits into their workflow.
Catch up on our Latest Webinar Recordings
Thank you to everyone who joined our recent AI webinar. We covered how to connect AI to Workamajig, reviewed the 48 built-in tools available today, and previewed Workmate's additional skills and prompts.
If you weren't able to attend or would like to revisit the session, the recording is now available.
Recent Training: Billing Workflows to Keep Everyone in the Loop
Missed this session? The recording is now available. Learn how to set up and implement billing worksheets to improve communication, reduce confusion, and keep billing moving smoothly. Watch the recording here.
Recent Training: Budgeting and Tracking Agency Expenses
This session covers budgeting and expense tracking best practices to help your team improve visibility into costs, strengthen financial controls, and better manage project profitability. Watch the recording here.
🎙️ Worth a Listen
A few resources we've found valuable this month for agency leaders thinking about AI, growth, operations, and the future of agency work.
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Marketing Against the Grain Hosted by HubSpot's CMO and SVP of Marketing, this show covers AI, marketing strategy, and growth. Recent episodes focus on how AI tools are changing the way marketers build, test, and scale ideas.
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Humans of Martech: Minimum Viable Readiness for AI A practical episode for anyone thinking about AI readiness. The core argument: perfect data doesn't exist, but your team still needs the right workflows, context, and guardrails to make AI work in practice.
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Agency Mastery: Built a 200-Person Agency, Why Cut It in Half? A timely conversation on growth, rightsizing, specialization, and the difference between headcount and leverage. Worth a listen if your agency is thinking carefully about scale and operational complexity.
Progressing Together
As agencies continue adapting to new expectations around AI, automation, and operational efficiency, we're committed to helping your team get more value from Workamajig through product innovation, education, and community.
From product updates and training recordings to User Groups, customer stories, and industry resources, our goal is to support your team with practical tools and useful ideas you can put to work.
Is there something else you would like to see in the next newsletter? Feel free to contact me at estherc@workamajig.com.
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