The Agency Upgrade March ’26

Our Approach to AI at Workamajig

There’s a lot of noise right now about AI, what it can do, what it might replace, and the many platforms that are racing to incorporate AI.  We’ve been asked about this quite a lot, and I wanted to take the opportunity to speak directly to our users and share our approach to AI at Workamajig.

Our mission statement remains strong.

Our focus isn’t on flashy features. It’s on making your day easier.  If AI can reduce clicks, automate repetitive steps, improve accuracy, or save your team time,  that’s where we’re interested. And importantly, we’re not planning to charge extra just because a feature uses AI. We believe efficiency improvements should strengthen your investment in Workamajig, not complicate it.

A lot of what we’re building right now is foundational. Infrastructure. The kind of “under the hood” work that isn’t always visible but ensures what we release is reliable and secure.

You’ve already seen small examples of this in action:

• Machine learning is helping categorize credit card expenses
  

• “Ask AI” inside our API documentation to help developers move faster

And there’s more coming.  We’re working toward:

• An automation engine that allows you to create triggers and actions inside Workamajig
  

• AI-generated project summaries at key milestones
  

• Proofing tools that automatically flag version changes
  

• Smarter forecasting using your historical data
  

Everything we build will respect your existing permissions and security settings. AI won’t override user access. That’s non-negotiable.

Our goal isn’t to replace how you work. It’s to remove friction so you can focus on the work that matters.

We’ll continue to roll things out thoughtfully, and we’ll keep listening to your feedback along the way.

Thanks for being part of the journey.

Mike Wang
Director of Training & Support
Workamajig